Privacy Policy
Effective Date: 1st September 2025
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At shw coaching, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or work with us through our coaching services.​
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1. Information We Collect
When you use our website or coaching services, we may collect:
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Personal details: such as your name, email address, phone number, or contact preferences.
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Health and fitness information: details you provide about your medical history, occupation, goals, progress, or wellbeing (only if shared with us for coaching purposes).
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Payment information: if you purchase a programme or service (processed securely through third-party providers or direct bank transfer - we do not store any full card details).
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Website usage data: like cookies, IP addresses, and browsing activity to help us improve our site and services.
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2. How We Use Your Information
We use the information you provide to:
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Deliver personalised coaching, support, and resources.
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Communicate with you about your coaching, programmes, or enquiries.
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Process payments securely.
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Improve our website and client experience.
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Share occasional updates, offers, or newsletters (you can unsubscribe at any time).
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3. How We Protect Your Information
We take your privacy seriously. Your data is stored securely, and we only keep it for as long as necessary for coaching or legal requirements. We never sell or share your personal information with third parties for marketing purposes.
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4. Sharing Your Information
We may share limited information with trusted third-party service providers (such as payment processors or scheduling tools) but only when necessary to deliver our services. These providers are required to protect your data in line with GDPR and other regulations.
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5. Your Rights
Under UK and EU GDPR, you have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your data.
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Ask us to delete your information (where legally possible).
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Withdraw consent to marketing communications at any time.
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6. Cookies
Our website may use cookies to improve your browsing experience and track anonymous site usage. You can adjust your browser settings to refuse cookies if you prefer.
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7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us by email: